Email Transition Update

In November, we contacted you about our email service provider GoDaddy, and their transition to Microsoft 365. To summarize, email accounts that were previously included as a free addon with your web site hosting service will now be fee based. By March 17, 2023, your free trial of Microsoft 365 Email will come to an end. To ensure that your service remains uninterrupted, we are preparing to update all email accounts within the next four to six weeks.

We have four options for managing email beyond March 17th, depending on your budget or preference:

Maintain Microsoft 365 Email Essentials with GoDaddy: There will be no change to your service or settings. You will have 10 GB of email storage. The fee is $120.00 + HST annually per mailbox (email user account). You can have Up to 400 email aliases for your email address.

Upgrade to Microsoft 365 Email Plus with GoDaddy: Your service and settings will remain the same, as above. You will have 50 GB of email storage. The fee is $144.00 + HST annually per mailbox (email user account). You can have Up to 400 email aliases for your email address.

Transition to LiquidWeb Business Email: We also have Liquid Web as a hosting and email partner. They provide a Business Email Service. They will provide 25 GB of email storage and free migration services. You would be required to make a minor update to your local email server settings, for which we will provide detailed easy to follow information. The fee is $48.00 +HST annually per mailbox. (email user account) You can have up to 400 email aliases for your email address

Cancellation of paid email account: If you have email with a third party service provider such as yourname@Gmail.com, or a personal email account with your cable provider such as yourname@Cogeco.com or yourname@Rogers.com, and would prefer to use that account to manage your email messages, we can transition your account to a free forwarding address or alias. There would be no cost for this setup, however you would no longer have mailbox message storage for any addresses associated with your domain.

Please be sure to finalize your decision by February 14th. We will be issuing an invoice for your service updates on February 14th. This is in order to purchase and set up accounts and complete the transaction process by March 2nd. After that date, terms and dates are subject to change.

Please contact us as soon as possible to assess which option you would prefer to use, so that we can coordinate billing and transition processes, if necessary, If you have any questions about these impending email changes,